Contact Us

We are here to help you reach your health and fitness goals!

Customer Support is available Monday through Friday, 9am to 5pm CST. Our goal is to answer each call and respond to every voicemail, email, and ticket within 24 hours.

Sales and Support:


You can reach our helpful sales staff by dialing 1.877.300.7849 and pressing *1


Our friendly support staff is waiting to assist you!

You can reach our support staff by calling 1.877.300.7849 or sending an email to

Frequently Asked Questions:

Or you may reference the following links for immediate access to our most common questions:

In addition you can always send us a letter to the following address:

Primal Health, LP
321 N. Central Expressway
Suite 341
McKinney, TX 75070